1. Who We Are
Our website is operated by:
- Company Name: OMNISCIENCE CARE SERVICES LTD
- Company Registration Number: 13719649
- Registered Address: Dept 6378a, 126 East Ferry Road, Canary Wharf, London, United Kingdom, E14 9FP
- Contact Phone: +4404580706084
- Contact Email: info@omnisciencecareservices.store
2. What Information We Collect
We may collect and process the following data about you:
- Information you provide: Name, delivery address, email address, phone number, and any other information you enter into forms on our website (e.g., when placing an order or subscribing to a newsletter).
- Order information: Details of the products you purchase and your order history.
- Information collected automatically: When you visit our site, we may automatically collect technical information, including your IP address, browser type, time zone, and information about your actions on the site (pages viewed, clicks).
- Cookies: We use cookies to enhance your browsing experience, such as remembering the contents of your shopping cart. You can manage your cookie settings in your browser. Disabling cookies may limit site functionality.
3. How We Use Your Information
The information we collect is used for the following purposes:
- Processing and delivering your orders.
- Maintaining internal records.
- Improving our products and services.
- Sending you email updates about new products, special offers, or other news we think may interest you (only with your consent).
- Customising the website to your interests.
- Preventing fraud and ensuring payment security.
4. Who We Share Your Information With
We do not sell or transfer your personal data to third parties, except in the following cases:
- Delivery services: We share your name and address with courier companies to fulfil your order.
- Payment processors: To process payments (we do not store your bank card details on our site).
- Service providers: We may engage third-party companies for website analytics, marketing, or technical support.
- By law: We may disclose information if required by law or to protect our rights.
5. Marketing and Advertising
If you have given your consent, we may use your email address to send marketing communications about our products and promotions. You can opt out at any time by clicking the "Unsubscribe" link in the email or by contacting us at info@omnisciencecareservices.store.
We may also use your contact details to create customer lists for advertising platforms (e.g., Google) to show you relevant ads about our products. This processing is based on your explicit consent.
6. Data Security
We take reasonable physical, electronic, and managerial measures to protect your information from unauthorised access, alteration, disclosure, or destruction. All transactions on our site are secured using SSL encryption. However, please note that data transmission over the internet is not completely secure, and we cannot guarantee the security of data transmitted to our site.
7. Data Retention
We will retain your data only for as long as necessary to fulfil the purposes outlined in this Policy or until you request deletion, unless a longer retention period is required by law (e.g., for accounting purposes).
8. Your Rights
Under UK GDPR, you have the following rights regarding your personal data:
- Right of access: Request a copy of your data.
- Right to rectification: Request correction of inaccurate or incomplete data.
- Right to erasure ("right to be forgotten"): Request deletion of your data.
- Right to restrict processing: Request restriction of processing your data.
- Right to object: Object to the processing of your data (e.g., for marketing).
- Right to data portability: Request transfer of your data to another organisation.
- Right to withdraw consent: Withdraw your consent to data processing at any time.
To exercise these rights, contact us at: info@omnisciencecareservices.store.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection.
9. Links to Other Websites
Our site may contain links to other websites that are not operated by us. We are not responsible for the privacy policies of those sites. We recommend you review their policies before providing any data.
10. Changes to This Privacy Policy
We reserve the right to update this Policy from time to time. Any changes will be posted on this page with a new effective date. We encourage you to check this page periodically for updates.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: info@omnisciencecareservices.store
- By phone: +4404580706084
- By post: Dept 6378a, 126 East Ferry Road, Canary Wharf, London, United Kingdom, E14 9FP